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Data protection

Aureum Momentum

General Terms and Conditions (GTC) for Haute Horlogerie Group and Aureum Momentum

Status: December 21, 2023

PRIVACY POLICY

 

Haute Horlogerie Group, located at Hauptstrasse 56, 9052 Niederteufen, acts as the operator of the website https://aureum-momentum.ch and the services offered on it. This means that we are responsible for the collection, processing and use of your personal data in accordance with the applicable data protection regulations. Our comprehensive security measures ensure the protection of your information. We comply with all legal requirements, including the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and, where applicable, other relevant data protection regulations under Swiss or EU law.

In order to show you transparently what personal data we collect from you and for what purpose we use it, we provide you with the relevant information below.

  1. Visit our website

When you visit our website, our servers temporarily record every access in a log file. These records contain basic technical information that is automatically collected when a connection to a web server is established. This data is recorded by us without your active intervention.

The information collected includes:

  • The IP address of the device making the request
  • The name of the owner of the IP address range, in most cases your Internet service provider
  • Date and time of access
  • The website from which you accessed our site (referrer URL)
  • Name and URL of the files accessed
  • Server response status code that provides information about access, such as error messages
  • The operating system of your device
  • The browser you use, including type, version and language
  • The transmission protocol used, for example HTTP/1.1

This data collection and processing is carried out to enable the use of our website (connection establishment), to ensure the permanent security and stability of our system, to optimize our website and to carry out internal statistical evaluations.

  1. Make an appointment on the website

If you would like to make an appointment to purchase a watch on our website, please enter the following information:

– First name

– Surname

– E-mail address

– Phone number

This data is collected in order to offer you the opportunity to arrange a consultation appointment. The legal basis for the processing of this data is your consent.

Collecting this information enables us to contact you for advice and ensure that we can process your appointment request efficiently.

We collect your date of birth for the following purposes: We ensure that you are of legal age and use it for security reasons to verify your identity, especially if you contact us by telephone to place an order, for example.

 

  1. Disclosure of data to third parties

We only use your personal information in the following cases:

– If you expressly agree

– If legal obligations exist

– If it is necessary to enforce our rights, in particular in the case of contractual claims

In addition, we may disclose your data to third parties if this is necessary in the context of the use of our website and contract processing. This includes external service providers who process your support requests, Aureum Momentum employees who make appointments, IT experts who maintain our website and server administration staff to ensure the proper functioning of our systems.

  1. Transfer of data abroad

As part of the data processing described in this data protection declaration, we reserve the right to pass on your personal information to external companies abroad. These companies are carefully selected service providers who are subject to the same strict data protection requirements as we are. If the level of data protection in a country does not meet the standards of Switzerland or the European Union, we will contractually ensure that the protection of your personal data meets the high standards in Switzerland or the EU at all times.

  1. Cookies

Our website uses cookies to make your visit user-friendly, pleasant and efficient. These small information files are automatically stored on your computer’s hard disk as soon as you visit our website.

We make clever use of cookies to offer you various functions. These include the option of retaining your shopping cart across several pages and the temporary storage of form entries. This means that you do not have to re-enter all your data every time you visit a new subpage. This useful technology also makes it possible to recognize you as a registered user after you have registered on our website, without you having to log in again when you visit another subpage.

Most Internet browsers accept cookies automatically. However, you have the option of adjusting your browser settings to either not store cookies on your computer or to receive a notification when a new cookie is received. Further information on the individual configuration of cookie settings in the most common browsers can be found on the following pages:

– Microsoft’s Windows Internet Explorer

– Microsoft’s Windows Internet Explorer Mobile

– Mozilla Firefox

– Google Chrome for desktop

– Google Chrome for Mobile

– Apple Safari for Desktop

– Apple Safari for Mobile

Please note that deactivating cookies may mean that you may not be able to use all the functions of our website to their full extent.

  1. Tracking

We use tracking links and tracking pixels to adapt our website to your needs and to continuously optimize it. These are also used to control advertising measures on external platforms, for example in connection with Google Analytics. Tracking links and tracking pixels are used for the following purposes:

Google Analytics web analysis tools for the optimal design of our website:We use the web analysis service of Google Analytics to make our website user-friendly and to continuously improve it. Pseudonymized user profiles are created and small text files, so-called “cookies”, are stored on your computer. This information about your use of the website is transmitted to the service provider’s servers, stored there and analyzed by us.

In addition to the data already mentioned, information such as the path a visitor follows on the website, the time spent on the website or subpage, the subpage from which the website is left, the country of origin, the region or city of access, the device type, the version, the resolution and other details can also be recorded. A distinction is also made between returning and new visitors.

This information is used to analyze website usage, compile activity reports and provide other services related to market research and the user-friendly design of the website. If this is required by law or if third parties process this data on our behalf, the information may also be passed on to third parties.

  1. Note on data transfer to the USA

We would like to point out to users resident or domiciled in Switzerland that surveillance measures are in place in the United States by US authorities. These measures generally allow the collection of all personal data of persons whose information has been transferred from Switzerland to the USA. This data collection takes place without differentiation, restriction or exceptions based on the purpose of use. There is no objective criterion that limits the US authorities’ access to the data or restricts its subsequent use to specific, narrowly defined purposes that could justify such an intervention. We would also like to point out that there are no legal possibilities in the USA for data subjects from Switzerland to gain access to the data concerning them, to correct incorrect information or to obtain the deletion of this data. At the same time, there is no effective legal protection against general access rights on the part of US authorities. This legal and practical situation should explicitly inform those affected so that they can make an informed decision about consenting to the use of their data.

For users residing in an EU member state, we would like to point out that the data protection standards in the United States are considered inadequate from the perspective of the European Union, also due to the points mentioned above. If we state in this privacy policy that data recipients (such as Google) are based in the USA, we will ensure that our partners have appropriate safeguards in place to protect your data, either through contractual agreements with these companies or by confirming that these companies are certified under the EU-US Privacy Shield or the Swiss-US Privacy Shield.

  1. Right of access, rectification, erasure and restriction of processing

In accordance with Swiss data protection regulations, you have the right to request information about the personal data we hold about you. You also have the right to have incorrect data corrected and to request the deletion of your personal information, provided that there are no statutory retention obligations or legal grounds justifying our data processing. If you have any concerns regarding your data, you can contact us at the e-mail address datenschutz@uhrenschmuck24.ch. Please note that we may request proof of identity in order to process your requests.

  1. Data security

Our top priority is to protect the integrity of your personal data stored by us. To this end, we use appropriate technical and organizational security measures to prevent manipulation, partial or complete loss of data and unauthorized access by third parties. We continuously adapt these security precautions to technological developments.

We would ask you to treat your access data confidentially and to close your browser window as soon as you have finished communicating with us. This applies in particular if you share your computer with others.

We attach great importance to the protection of your data within our company. Our employees and service providers working on our behalf are obliged to maintain confidentiality and strictly comply with data protection regulations.

  1. Storage of data

We only retain personal information for as long as necessary for the collection and analysis services described in this Privacy Policy and other processing within the scope of our legitimate interest. Information from contracts is retained for longer periods in order to comply with legal retention requirements arising from various accounting and tax regulations. According to these regulations, business correspondence, concluded contracts and accounting documents must be retained for up to 10 years. When this data is no longer needed to provide you with services, it is made inactive. This means that the information may only be used for accounting and tax purposes.

 

  1. Right to lodge a complaint with a data protection supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority at any time.